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Terms & Conditions

Janette Bishop – Dragonfly Parenting

By booking a session with Janette Bishop, you agree to the terms and conditions outlined below. These ensure that sessions run smoothly, respectfully, and with clear communication on both sides.

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Session Delivery

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Sessions may take place:

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  • Online via Zoom

  • In the client’s own home (by arrangement)

  • In a private therapy room
     

For online sessions, Janette will send a new Zoom link for each appointment.

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Zoom Session Guidelines

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To ensure a safe and focused space:

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  • Please ensure your room is private and free from distractions (therapy pets are welcome).

  • Silence all unnecessary notifications or devices.

  • Each session lasts between 60–90 minutes.

  • If you experience technical issues, please phone 07527 577987 as soon as possible.

  • Janette will notify you promptly if she is unable to attend, and will reschedule a mutually suitable time.
     

Client Agreement

 

By booking a session, you confirm:

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✅ I am joining this session of my own free will and understand I can end a session at any time.

✅ I have read and consent to the Privacy Policy and agree to my personal information being stored in accordance with it.

✅ I understand that all sessions are confidential, unless I disclose something that suggests a risk of serious harm or safeguarding concern.

✅ I am free to cancel a session, but any cancellation made with less than 48 hours’ notice will be fully charged.

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Fees & Payment

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  • Fees are clearly outlined on the Booking page.

  • Payment is required within 48 hours of booking to secure your appointment.

  • Payments can be made via bank transfer (details provided on request) or securely through the website.
     

Agreement to Terms

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By booking an appointment with Janette Bishop – Dragonfly Parenting, you confirm your understanding and acceptance of these terms and conditions.

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